Read Recent ReviewsFrom Satisfied Cook's Comfort Systems, Inc. Clients
6
Union Valley RoadOak Ridge, Tennessee 37830
(865) 248-5001
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3 weeks agoTechnician was professional, competent, and efficient. Diagnosed and fixed my issue within just a few minutes. They were backlogged, but still got here in two days, even called to see if they could move the appointment up a few hours (was fine with me as I work from home). Very happy with results.
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3 months agoBrian and Lou did a fantastic job replacing my split system heat pump unit. They showed up 15 minutes early and did not leave until verifying the smallest things were in good order and that I understood the ins and outs of the system, including the nice new thermostat they installed. When they took a lunch break they asked if I wanted anything – how thoughtful, I thought. Most noteworthy was that while attempting to get my car out of the way so they could back up the large van down my curvy... Read MoreBrian and Lou did a fantastic job replacing my split system heat pump unit. They showed up 15 minutes early and did not leave until verifying the smallest things were in good order and that I understood the ins and outs of the system, including the nice new thermostat they installed. When they took a lunch break they asked if I wanted anything – how thoughtful, I thought. Most noteworthy was that while attempting to get my car out of the way so they could back up the large van down my curvy and inclined driveway, I parked on my lawn which was soaked with rain and covered in slick wet leaves. This caused my rear wheel drive car to slide down the hill of my lawn. After Brian and Lou attempted to push me out unsuccessfully, Lou used a couple of his personal straps to pull my car out so I didn’t have to call a tow truck. This was outside of his duties and I greatly appreciated his help. It ended up ruining his straps so I made a quick trip to Home Depot to replace his straps. Both Brian and Lou did a fantastic job and showed great customer service. I will continue to use Cook’s Comfort systems far into the future. Devin Patterson – Oak Ridge Read Less
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2 weeks agoDalton Crowley of Cook's Comfort Systems came to see why my outside HVAC unit wasn't starting. They were very professional, explained all the details, took care of the problem swiftly and left a great impression. I would definitely use their services again.
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2 months agoThe guy was very knowledgeable and to the point when I asked questions. This is the second time I have had them here and both times they have acted professional and very knowledgeable. Deffinitly recommended.
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