You rely on your HVAC system to keep your home comfortable all year long, so you may experience anxiety if the system becomes faulty. While, understandably, you want your system fixed or replaced as soon as possible, it helps to slow down and ask questions of a potential technician. Below are some important questions to ask before choosing an HVAC contractor in Loudon, TN.
Do You Offer an Extended Warranty?
HVAC equipment usually comes with a limited warranty. As HVAC systems are a vital investment, it’s crucial to avoid voiding your warranty. Warranties only remain valid if you have your HVAC system serviced by a certified HVAC contractor.
Some things that can void your warranty are getting replacement parts from another company, failing to register your HVAC system, neglecting proper maintenance and not keeping accurate records that a certified HVAC contractor has serviced your system. An extended warranty offers an advantage when the original manufacturer’s warranty runs out. The extended warranty is not only transferable if you decide to sell your home, but it also adds value to your home.
Do You Offer an HVAC Maintenance Program?
When you have an HVAC system, the best way to take care of it and avoid voiding the warranty is to have an HVAC technician perform regular maintenance. There are many benefits to having your HVAC system serviced annually.
These benefits include improved indoor air quality, a cleaner home, lower utility bills since your system doesn’t have to work as hard to keep you comfortable and more. Another great benefit that an HVAC maintenance program offers is that you reduce breakdowns and extend the lifespan of your HVAC system.
Do Your HVAC Technicians Clean Up?
When you have a problem with your HVAC system or you have a new HVAC system installed, you’re more focused on resolving the issue or wanting to check out how well the new system works. The last thing you want is to clean up a big mess. HVAC technicians should clean up after themselves at the end of each workday because not only do you live there, but it’s also important for professionals to keep things clean.
How Long Have You Been in Business?
When you need an expert technician to take care of your HVAC system, you need to know that you’re in good hands. You may be justifiably hesitant to hire an inexperienced contractor from a company that hasn’t been around for long.
If the HVAC company is new, individual technicians could show where they worked previously because experienced technicians sometimes decide to strike out on their own and start their own HVAC companies. Cook’s Comfort Systems has been around for 25 years, and our goal is to continue being the best HVAC company in the area.
How Long Will the HVAC Installation Take?
This is one of the most important questions that homeowners need to ask but often forget to. HVAC installations take anywhere from a few hours to several days, and most homeowners get caught unprepared when the installations take longer than they expect. When you ask the contractor for an estimate of how long the job takes, you’re better prepared for the disruptions that come with it.
What Is and Isn’t Included in the Project Quote?
When you need a project done, another question you should ask an HVAC contractor is what is and isn’t included in the project quote. This includes if there are any warranty or guarantee exclusions. You should always ask that all the details be in writing so that you know exactly what you’re paying for and avoid surprises.
Don’t skip any of the HVAC questions listed above when searching for an HVAC specialist that meets your needs. Don’t be afraid to ask more questions than the ones listed above because a good professional should easily answer any questions posed to them. Contact Cook’s Comfort Systems, Inc. today to learn how our AC and heating professionals can help with your maintenance needs.
Image provided by iStock