Don’t Get Your Furnace From a Big Box Retailer in Knoxville, TN

If you need a new furnace this winter, you may feel inclined to head over to your nearest retailer in Knoxville, TN and buy one there. However, there are a few important reasons why you shouldn’t buy your furnace from a big box retailer.

The Staff Isn’t as Knowledgeable

Though the staff at a typical big box retailer certainly strives to be helpful, it isn’t loaded up with heating system experts like a specialized HVAC store. At best, those working on a big retail store’s sales staff might be generalists who can supply some surface-level HVAC knowledge. As a result, you may end up purchasing a furnace while lacking critical information.

Worst of all, you probably won’t even realize that you’re missing this information. On the other hand, if you consult with trained HVAC technicians, you’ll get help picking out a furnace that is the correct size for your home and has the exact features you want.

A Less-Skilled Installation Team

Big box home improvement retailers tend to use the cheapest available contractors and laborers when the time comes to install a furnace for a customer. While this makes sense as a money-saving measure, it typically sacrifices quality and raises the risk that there will be mistakes during installation. If this happens, it could end up costing you down the line.

Less Extensive Warranties

A major retailer will offer you a warranty with any furnace you buy, but that warranty will typically be much less comprehensive than any you’d get from a specialized HVAC firm. For example, the warranty from the big box store may cover the cost of parts for repairs, but not labor.

Don’t risk going to a big box retailer for a new heating system. Our family-owned and operated company has NATE-certified technicians ready to assist you. Call Cook’s Comfort Systems, Inc. to get the most professional heating installation service in Knoxville, TN.

Image provided by iStock

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